If you are using these types of remote controls, proceed to Section D. The TV is not responding to the Philips remote control commands. The remote control is working correctly; if the TV still does not respond to the remote control proceed to step 3. The remote control is working correctly; if the TV still does not respond to the remote control proceed to step 3. vol down :off no other buttons seem to work. Thanks so much. I placed scotch tape over the jack opening. I have also pressed the green & yellow buttons (no light flashing that I could see with naked eye) then selected 981 according to Google Searches. In case the model number does not offer any results, we would like to advise you to reach out to our contact center. Wouldn’t have guessed this to be the solution if it weren’t for your post. To be able to control the TV when the remote control is defective, proceed as follows: • Install the Philips TV Remote app on a Smart device: Click this link to download the Philips TV Remote app from Google Play Store app [Android devices], Click this link to download the Philips TV Remote from Apple AppStore [iOS devices]. It was driving me crazy. Holy. To solve the problem, check if the batteries in the remote control are low, we recommend replacing them with new ones. • Switch the camera ON • Point the infrared LED light of the remote control to the lens of the camera • Press a button on the remote control A white light should be visible on the preview screen of the camera when a button is pressed on the remote control. Sorry, I only know of this fix that I have posted here. There are many reasons why a Roku remote stops working, and some are easier to diagnose than others. Ensure that the software of the TV is up-to-date. Thank you. Thanks you for this info! And might guessing this bcs of dust since i rarely using the tv. Moved to the foothills in 1990 and traded futures and designed websites. A model number usually starts with letters followed by series of numbers, e.g. Thank you so much for this post. To find out why the TV is not responding to the remote control, follow these steps: 1. • No, the LED does not light up: the remote control (or its batteries) is not working correctly. You saved me $900! As a result our remote is no longer doing what it should this wasn’t an instant thing… remote just one day started activating functions unrelated to the button pressed. Cow! I plugged a jack in and out of the back of my tv and now it works. My LG TV doesn’t have the ‘remote in’ jack. Worked for me too. Proceed as follows to check if the remote control is functioning correctly: Place new batteries in the remote, preferably alkaline non-rechargeable batteries. Insert the code displayed on the TV into the phone/tablet app. Proceed to step 3 to check if the TV’s functionality can be restored. When the inItial setup first appears, power the TV OFF and back ON. Started looking at TVs in the stores then Goggled “lg tv remote not working tv works fine”, this came up and BINGO. my remote control is working but “WEAK”? It also sounds like you have done your research and tried most of the other solutions. thnx alot. There is a “Remote Control In” jack on the back of TV’s for external wired remotes if you needed one. The invisible ray that comes out is visible to see digitally but not to the naked eye. Infrared light cannot be seen by the human eye, but it is visible when looking through the preview screen of a camera or a smart device. This situation may be due to some kind of malfunction of the remote control or television. However, I did replace the battery and looked to see that the invisible light on the front of it was working by holding my Droid up to it and doing a selfie with the camera. © Koninklijke Philips N.V., 2004 - 2020. Bought a house with this tv mounted in our bedroom, but the remote wouldn’t work. Keep looking for the remote jack input hole, use a flash lite, its tiny.