Anyone have any ideas on what I might do to repair this? On the Start screen, type Settings. (Or double click the Excel icon. If these steps do not resolve the problem, continue to Option 4. Mirror one monitor with only one out of three monitors. If the problem persists, repeat steps 1-4, except select a different add-in in step 3. Serious problems might occur if you modify the registry incorrectly. Select or tap the Modify button. If you select the "Ignore" option, Excel ignores DDE messages that are sent to it by other programs. (Indeed broken 2016 icons appear in searches for Word, Excel, etc., but their 2013 companions appear, too.) To resolve this problem, try the following options, as appropriate, in the given order. The XPS run Windows 10 Home. Select Online Repair, then select Repair. I had similar trouble with Office 2013 after the Win10 1703 update on a Lenovo laptop with Win10 Pro. You may have to restart your computer after the repair process is complete. When you double-click an icon or file name for a Microsoft Excel workbook, Excel starts and then displays a blank screen instead of the file that you expect to see. If Excel does not open the file after you turn off all the add-ins, the problem has a different cause. (Indeed broken 2016 icons appear in searches for Word, Excel, etc., but their 2013 companions appear, too.) To repair Office 2013, Office 2010, or Office 2007, follow the steps in the following Office website topic: If these steps do not resolve the problem, continue to Option 5. Which of the following retains the information it's storing when the system power is turned off? After your sheet is maximized, your data may appear. To work around this problem, disable hardware acceleration until a fix is released by your video adapter manufacturer. Excel and COM add-in programs can also cause this problem. I've updated Office and Windows 10 successfully. Minimizing and then maximizing the window can sometimes refresh the Excel page and cause any hidden data to appear. Windows 10 Office icons / 2016 Broken / Some 2013 Missing, View this "Best Answer" in the replies below ». Try to repair your Office programs. Restart Excel by double-clicking the icon or file name for the workbook that you are trying to open. Verify your account If a newer version of the add-in is not available, or if you don't have to use the add-in, you can leave it turned off. The account I'm running is a local admin and I've also looked for different behavior under a different local administrator account. Note: The issue affects Office 2016 Version 1802 (Build 9029.2167 Microsoft Store) in China and Japan. This is one of those Windows 10 issues that drives me nuts, an inexplicable difference among machines setup the same way. To check this, follow these steps: If you still experience this problem after you try all these options, contact Microsoft Support for additional troubleshooting help. Sometimes a blank or damaged icon may appear when a perfectly good icon was displayed before. For an Office 365 or Office 2019 Click-to-Run installation. In all but one case, this has been fine. Two are Latitudes. I have tried manually changing the icons - … mwhalenhtc An Excel sheet may inadvertently have been saved as a hidden document. If this is the case, we recommend that you visit the manufacturer's website for the add-in to learn whether an updated version of the add-in is available. In the Options dialog box, select Advanced. With mouse, right-click each blank icon, and then choose Unpin this program from taskbar. is it up to date with the latest Windows 10 cumulative Quality Update? In all other Windows versions, the icon displayed in the taskbar when we launch the command prompt (and the java applications) displays the icon chosen by our installer; in Windows 2016 we see a blank icon (unless I turn off grouping). For more information about hardware acceleration, see the following Knowledge Base article: 2768648 Display issues in Office 2013 client applications. I then reinstalled 2013 and it worked. To disable hardware acceleration, follow these steps: Start any Office 2013, 2016, 2019, or O365 program. Make sure to check regularly for updates to your video adapter driver. Windows 10 comes with icon settings that you can tweak under Settings. Not only does Outlook 2013 not come up in searches but it also doesn't show in the list of applications. Select or tap Settings. The Latitudes run Windows 10 Pro. If the problem persists after you clear all the COM add-ins, repeat steps 1-4, except select, In the list of available options, select the. Follow the steps in this section carefully. Select the image or header to see more detailed instructions about that option. Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. That worked. If these steps do not resolve the problem, continue to Option 6. I've setup four laptops in the last week (fallout from Harvey). For more information about how to turn off DDE, see "An error occurred when sending commands to the program" in Excel. However, if I clicked one I'd get an error about a broken shortcut and the option to delete it. Tap Pin to taskbar. Houston Technology Consulting is an IT service provider.