You have 2 easy options. Tuner. If you want to make sure it's playing surround sound, just have a look at the speaker indicators on your display. The behaviour is very random. JavaScript appears to be disabled in your browser. Funny how some problems can be solved after trying so many times before... What exact model TV is this? ... turned on, navigate to the LG TV's audio setup menu and select Sound Out > WiSA Speakers. Please see page 98 in the instruction manual for more information. Don't plug things into the TV then the TV into the receiver since the TV won't understand half the audio formats and might convert them to something worse. Also connected to the receiver is a PS4 and Xbox 360. LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. There is no cable required to get sound from the TV to the compatible audio system. to Your one stop for all things Home Theater (except soundbars). We apologize for this inconvenience. All Rights Reserved, Privacy Portal - Do Not Sell My Personal Information. If still no sound output from the AV Receiver/Sound Bar even after checking above points, please confirm if the AV Receiver/Sound Bar and the TV have the HDMI Control function. If the sound comes normally, please change other HDMI cable. You now have an audio setup that's as impressive as your new TV. If your gear is new, it's possible it has ARC, or Audio Return Channel.This sends the TV's audio back down the HDMI cable to the receiver or sound bar. My setup is an HDMI cable that goes from the TV to the corresponding port on the receiver. This was not an issue I ran into with my Sony receiver, and this occurs when I try to configure the audio on the PS4, Xbox and the Smart TV apps. If your TV and your audio device both support Audio Return Channel, you want to insert a high speed HDMI cable into the first HDMI port on the back of your LG TV. On the receiver, switch to the HDMI input you connected the TV to If everything is set up right, the TV should output the audio to the receiver, you may get audio over both the TV and the receiver, if so, just mute the TV or turn the volume all the way down (muting the TV might display a mute symbol or show the volume bar, turning the volume all the way down instead of muting will get around it) To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). No Audio in Yamaha AV Receiver. For some reason, when I went into the Sound Settings and changed the output format from "External (HDMI/Optical/ARC) to "LG SoundSync" then back to External, I was finally able to add on the Dolby Sur. If your TV and your audio device both support Audio Return Channel, you want to insert a high speed HDMI cable into the first HDMI port on the back of your LG TV. Incredible picture quality framed as a work of art, Measuring in at an awe-inspiring 88 inches, Copyright © 2009-2020 LG Electronics. There is no sound for upto 5 minutes or more after switching on the TV. Depending on your device, the audio input may be labeled TV INPUT or VIDEO INPUT. Optical audio sends the sound signal as a series of light pulses so do your best to not bend the cable or it won't work properly. Press Enter, scroll down to External Speaker, and press Enter. The only plug I have in my TV is the HDMI that goes to the receiver. From settings navigate to sound, and over to the Sound Out bar. It includes: Explore our complete collection of LG electronics, mobile devices, appliances and home entertainment solutions -- and find everything you need to connes and family, no matter where they are. I learned that this is due to Netflix and Amazon Prime not supporting HDMI ARC on the LG SMART TVs for some reason. I have a LG 65 C8 TV and am trying to pair it to Yamaha YAS-108 soundbar via ARC port. Check the manual for specific details. The FM stereo reception is poor. Image and sound are not output from the TV when the receiver is not turned on. I have a digital audio cable going out from the TV back to the receiver for sound. I also have an optical cable running from the TV to the receiver. Whether you're employing ARC or optical audio cable, you want to make sure that your receiver or home theater system is switched to the correct audio input in order to receive your TV's audio signal. Thanks! ... Yamaha's R-N602 and R-N402 Stereo Receivers with MusicCast. Buying Advice, Tech Support, etc for Televisions, Home Theater, Speakers, Projectors, Audio/Video Receivers, etc. New comments cannot be posted and votes cannot be cast, More posts from the hometheater community. With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. Turn on your TV. How to Connect a TV to AVR surround sound Receiver - YouTube These days Smart TVs are the hub of your home entertainment universe. Decoders like I have been wanting. Connect the AV Receiver/Sound Bar and TV with an OPTICAL cable instead of an HDMI cable. So I own a Yamaha RX-V477 which I use with my LG Smart TV. Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. Toggle through each input selection/source on the stereo receiver/system (e.g., AM/FM tuner, 3.5 mm audio cable connected to a smartphone/tablet, digital input, video 1/2/3 inputs, etc.) Whichever connecting method you select you'll need to update your TV sound setting. Dolby Surround etc is used to upmix stereo into surround sound. The sound is output from both the receiver and the TV. If it shows SL and SR then you're good. So I hooked up an optical cable and the problem is fixed. All my gaming consoles are connected directly to the receiver and not the TV. I had similar problems with an LG Smart TV and could never really get it working the way I wanted to. Not a problem going from "Straight" to "Dolby Music" (or any other Dolby format). HDMI control is switched to ON And the other end into an ARC HDMI port on your sound unit. So I own a Yamaha RX-V477 which I use with my LG Smart TV. So check the manual for your receiver or home theater system. Originally I had no optical cable and got 5.1 Surround Sound on everything except the LG's native Netflix and Amazon Prime streaming apps. Sorry if I was unclear in my OP. Sarah Tew/CNET Solution 2: ARC . My setup is an HDMI cable that goes from the TV to the corresponding port on the receiver. I unfortunately don't have the box or receipt any more, so I don't know the exact model. My setup is an HDMI cable that goes from the TV to the corresponding port on the receiver.