6 Tips for Advancing Your At-Home Cooking. According to the class-action suit, the issues with LG’s refrigerators stem primarily from a problem with the linear compressor that the company uses. or Wireless Soundbar, V50 ThinQ Phone, when you register our LG product. Sign In with Facebook. The suit says that the tubing is “prone to corrosion and pitting” and that small holes can develop, which can cause leaks and allow air to enter. The next day, January 11th, the refrigerator stopped cooling again. The compressor can’t take this additional pressure, the suit says, and begins to fail. He said he spoke with LG support and was told they would not replace the refrigerator until they (LG) spent $1000 on repairs. Why on earth would I want my refrigerator to be replaced with a new and updated compressor after all of this nonsense especially when the first one should work in the first place if you are selling a high quality appliance? It is usually the discharge valve in the compressor that is the first to go, as it is the weakest component. LG, Samsung, Whirlpool, Onida are some of the popular brands while considering the refrigerator segment. This is absolutely unacceptable. The failure typically happens in about … When this happens, the fridge will start to warm and food will begin to spoil. What’s Going On? According to the lawsuit, the problem starts in the tubing of the evaporator, a part that works in conjunction with the linear compressor. A class action lawsuit could help consumers get money back for repairs performed on their fridges and any food they lost because of the compressor issue. It was replaced and the new compressor has also failed after only 4 months. If that is the case, I would say no the compressor issue has not been resolved. The class action lawsuit against LG features several of the “thousands of complaints” about the refrigerators failing. Looks like our compressors failed same day; first my door ice maker stopped freezing ice and then then both units started to increase in temp. On January 20th, the same technician came out again to replace the evaporator coils and he stated that he was not confident that this would be a long term fix. The compressor went out after 3 years. Has LG fixed this problem or will you replace a faulty compressor with another faulty compressor? For many consumers, however, the refrigerators have stopped working within 36 months of use in what one news outlet calls a “pandemic of dying fridges.”. Before commenting, please review our comment policy. ClassAction.org is a group of online professionals (designers, programmers and writers) with years of experience in the legal industry. The lawsuit says that the cooling problem stems from a defect that’s causing the linear compressor – the part that’s responsible for cooling the refrigerator – to fail. LFXS30066S not cooling but comp. It looks like you're new here. You should hear the compressor kick back on and the unit will stabilize and start cooling within 24 hours. I have an LG Model LFXS29626S. If the home power supply is NOT ADEQUATE, the lights and display screen may turn ON, but the COMPRESSOR … is on and fan on ???? The 5 or 10 year warranty doesn't matter when your refrigerator don't work and continues to break. On December 24, 2019 the refrigerator stopped cooling again which caused us to throw away all of our food for the second time. LG is the most recommended brand for refrigerators for its quality and customer service. The technician from Advanced Appliance stated that he felt we had a defective refrigerator and he would need his supervisor to come out and review the work that had been done up to this point. Even with the settlement, LG has allegedly continued to sell the same defective fridges despite knowing about the issue with the compressors. Head over to our blog to read a breakdown of the settlement and what it may mean for consumers. If not, then there is a power supply problem and the unit will require a repair service. You will also be able to participate in discussions.So if you'd like to get involved, register for an account, it'll only take you a minute! All was working at that time. We spoke with LG and they scheduled a different repair company, Advanced Appliance, to come out on January 6, 2020 to replace the compressor and filter again. The refrigerators at issue contain linear compressors, which were supposedly meant to make the fridges more reliable and durable. Refrigerators have become common need for household now days. A class action lawsuit has been filed against LG Electronics alleging a defect is causing some of its fridges to stop cooling. This refrigerator is 2 years and 11 months old. A settlement has been reached to put an end to a proposed class action filed in 2019 - and more than 1.5 million LG customers may be included.