“Ok to Board” required for all customers travelling with a print-out of Labour & Work e-visa. Please refer Clause [3.1.9] of the T & C for applicable cancellation fee for international bookings. If there is a change in an existing tax, duty, fee, charge or surcharge, or a new tax, duty, fee, charge or surcharge is imposed, after the date of Ticket issuance, the Passenger will not be obliged to pay it or get a refund as the case may be, unless: (a) The Passenger decides to change the date of travel which requires rebooking of the ticket or. 2. and reservation formalities will need to be completed. 5. 6.3 If Passengers are travelling together as part of a group of 40 or more, it is advised to arrive at least an additional 30 minutes in advance of the time advised to report to the airport prior to the flight departure. On receiving clearance from Medical Department Customer/Representative will be updated What is the procedure for claiming No Show taxes? All fares are subject to change until purchased. While fares and schedules are subject to change without notice, generally, the earlier a Customer makes a booking, the lower the Customer is likely to pay. Other dangerous articles such as magnetized materials, offensive or irritating materials. Radioactive material, oxidizing materials, and organic peroxides such as bleaches and fiberglass repair kits. "Passengers arriving from an international flight and then in transit to another domestic flight can carry liquids upto 100ml and hand sanitizer upto 350ml in their cabin baggage when going through security. Customers can contact the check-in supervisor for further assistance. GoAir reserves the right to refuse carriage if the Passenger does not comply with these requirements, or their travel documents do not appear to be in order. original currency presented on merchant website is different from card issuing currency. As the Passenger reads these conditions, please note that: These Conditions of Carriage are applicable unless they are inconsistent with GoAir’s Tariffs or applicable law in which event such Tariffs or laws shall prevail. as well as a photocopy of that card, While submitting the photocopy, make sure you strike off the CVV number on it (On the reverse of the card, An itinerary does not constitute a document of carriage. If the Passenger is not available, their Baggage may be searched in their absence for the purpose of determining whether they are in possession of or whether their Baggage contains any item described in Article 8.3.1 or 8.3.4 or any firearms, ammunition or weapons which have not been presented to GoAir in accordance with Articles 8.3.2 or 8.3.3. Currently GoAir does not have provisions for accommodating stretchers, guide dogs and pets along international routes hence carriage of the same on specified routes is not permitted. 17. Receipt without complaint of registered baggage on the termination of the journey shall be prima facie evidence that the baggage has been delivered correctly and in good condition. Unidentified baggage will not be loaded into the aircraft. If any provision of these Conditions of Carriage is invalid under any applicable law, the other provisions shall nevertheless remain valid. Not applicable for family members, Student discount is applicable for all domestic flights, Student discount is valid on both, one-way and round-trip bookings, Bookings made under Student Discount Scheme are changeable and cancellable. We request all passengers to check and confirm from consulate of respective country for exact travel requirement and formalities. A child over 16 years of age is considered as an Adult and is permitted to travel alone. 3.3 For food items purchased onboard, payment shall be accepted in Indian Rupee (INR), United States Dollar (USD) and the currency of the destination city only, except the currency of Sri Lankan Rupee (LKR), Maldivian Rufiyaa (MVR) and Nepalese Rupee (NPR). Please note the rates for the pre-purchase of extra baggage on www.GoAir.in in the increments of 5 kg, 10 kg,15 kg & 30 kg has been revised w.e.f. In case of non-availability of pre-booked food item, GoAir will offer an alternate food option or a full refund of the amount paid by the passenger towards the pre-booked food item, in the form of the voucher, to be used against similar future purchases, at its discretion and without any further liability. 8. Pre Purchase Baggage once purchased cannot be cancelled in stand alone or used partially. If the Passenger is denied entry into any country, they will be responsible to pay any fine or charge assessed against GoAir by the Government concerned and for the cost of transporting them from that country. This is to ensure that the selected flight(s) won't sell out and the price will not go up while you make your decision. 24. Excess baggage can be pre-purchased at attractive rates on www.GoAir.in at the time of booking or any time before travel. No Medical clearance or special forms are insisted from Customers with disabilities or reduced mobility who only require special assistance at the airport in embarking/ disembarking and a reasonable accommodation in flight. GoAir, at its sole discretion, may cancel the PNR without prior notice or information to the Customers, if in case: -. Such Customers are requested to inform our Airport Office/ Call center at least 24 hours prior to the flight. Article 7 - Refusal and Limitation of Carriage. Only one modification is allowed by calling at the call centre, Tickets booked under the scheme are non-transferable - No name changes permitted. If the Passenger is unwilling to comply with such request GoAir may refuse to carry them and their Baggage. For One-Way journey ₹300/- per passenger & For Return journey ₹600/- per passenger (inclusive of service tax and cess if applicable) Regulations concerning these matters are available from the Airline upon request. Poisons and infectious substances such as insecticides, weed-killers and live virus materials. For any baggage weights exceeding the applicable free checked baggage allowance, the normal excess baggage charges will be charged in addition to the handling fee as detailed in the above grid. Certain promo/sale fares do not permit changes to the flight. "DAMAGE" includes death, wounding, or bodily injury to a Passenger, loss, partial loss or theft of or other damage to Baggage, arising out of or in connection with carriage or other services incidental thereto performed by GoAir. LED/LCD TVs for size 39 inches and below would be treated as normal Check In baggage. Passengers on via and connecting flights should keep their boarding pass handy for physical check at transit points. 12.1.3 Passengers are advised to compulsorily retain the boarding pass until exiting the terminal for security reasons. 2. For oversized baggage, comprising but not restricted to sporting, musical equipment etc an additional charge of ₹1000/- per item per sector will be levied.