The up and down simply STOP working all together. If one key is used a lot, the contact beneath it can simply get worn out -- and since you can't replace single keys or contacts, you have to replace the entire keyboard. This applies for both the down arrow key and the down arrow function on the numeric key pad. So much for HP reliability. I'm glad they're also not that expensive too heh. This can be especially frustrating if your keyboard doesn't have a Scroll Lock key, or there is no light indicator showing it's enabled. I've only had my HP 250 G7 a month and noticed the down arrow is sitting slightly depressed so I have switched to using the numpad down arrow. I have several laptops that are several years old and I've had to replace the keyboards on all of them. Please help. The first thing to do is check for any button on your keyboard which has an icon that looks like a touchpad with a line through it. If you take a look at your keyboard, you’ll find that the light for the scroll lock button is turned on. Laptop keyboards are made to be lightweight, not robust or long-lasting. The keyboards themselves are not expensive, as I replaced all mine for $25 USD or less, but the operation can be daunting, depending on the laptop model. 08-28-2019 Press it and see if the cursor starts movingagain. For repair estimates, you would need to contact an HP Repair or Service Center.If you live in the U.S., here is a link to the HP Service Repair Centers:https://www.service-center-locator.com/hp-hewlett-packard/hp-hewlett-packard-service-center.htmIf you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/in-en/service-center. There is nothing physically wrong, since when I turn off number lock, 8 and 2 still work. Down Arrow key and right arrow key is not working on my windows 10 laptop hey, i am facing issue that my Down Arrow key and right arrow key is not working on my windows 10 laptop. It's not that they scroll fast. like when i click on 1 number button on top of Q letter, it works when number lock is on/off and after changing the number lock it didn't work. I tried cleaning it, uninstalling the keyboard in Device manager, etc. On a Mac computer, to toggle scroll lock on and off, press the F14 key or the Shift + F14 key combination. Press the Esc key repeatedly to see if the Startup Menu screen displays. One of the common reasons why the arrow keys don’t work in Excel is because you’ve enabled the scroll lock feature on your computer. I tried a keyboard test website and it didn't detect my down arrow key either. I tried cleaning it, uninstalling the keyboard in Device manager, etc. I apologize if I sound oblivious to these kinds of things, I am quite new, and I would appreciate a bit of help please! I appreciate it! Thank you in advance. This laptop is Windows 10, and the model is M2C92UA#ABA. I cannot use the arrow keys to scroll efficiently (since I have to press them over and over again) and backspace gets rid of one character for each press (which got annoying after one word.) When the arrow keys scroll through your entire spreadsheet rather than moving from cell to cell, the culprit of this behavior is the Scroll Lock key. On most keyboards, it's located in the control keys section of the keyboard, above the arrow keys or right of the function keys. Any help? It indicates the lock is enabled, and you need to turn it off to activate the arrow keys. I'm not sure how else to fix it. Right and Down arrow keys are not working - Dell N4050 Dell Inspiron down arrow key not working after install windows 7 n, b, alt, /, space, left, down, and right arrow keys periodically not working … Right and Down arrow keys are not working - Dell N4050 Dell Inspiron down arrow key not working after install windows 7 n, b, alt, /, space, left, down, and right arrow keys periodically not working … Thank you. I tried a keyboard test website and it didn't detect my down arrow key either. Might be worth getting the 3 year warranty. Even if you don’t have a Scroll Lock key on your keyboard (most laptops today don’t), you may have pressed the “Fn” key available on most laptops with another key, rather than the “Ctrl” key. So I appreciate you telling me what I should do for the future. (HP, STREAM 14 LAPTOP). Let's uninstall and reinstall keyboard drivers: Shut down the computer and restart. Windows 10 New 24 Sep 2015 #1. Down Arrow Key Not Working After Windows 10 Update Hi Everyone I did my windows 10 update recently land since then my down arrow key isnt working. So I was playing a First Person Shooter game yesterday and all of a sudden my down arrow key stopped working.. It's not that I need to hit F7. 11:56 AM, Help?So I was playing a First Person Shooter game yesterday and all of a sudden my down arrow key stopped working..I decided to look into it for a while and nothing I have found actually fixed it. Didn't find what you were looking for? ^^The reason I specifically use arrow keys to move is because when I use WASD it will not let me shoot. Has anyone else had this … That's not the issue. Complicating things further, there are a number of other issues that can lead to arrows not working in Excel. Normally, I scroll down a web page a bit at a time using the down arrow key on my laptop keyboard. † The opinions expressed above are the personal opinions of the authors, not of HP. I'm not sure how else to fix it. Last night after updating, I found out that when I hold down any key on my keyboard, it does not continue to repeat whatever I typed. Every few hours (yes, hours) the up and down arrow keys stop working.