Looking for cheap airfares? Due to the lockdown, the flight was cancelled. Cleartrip - No refund No Credit shell made by clear trip Open Flight was cancelled by Indigo airlines due to Covid situation. Contact customer care: 1860 233 9000. Now when i am trying using my credit shell and want to have a new booking against cancelled one, no option is coming in cleartrip website/account to use this credit. Can someone please resond after reading this. Signing up unlocks unlimited access to the benefits offered by Cleartrip for Work. I had a confirmed booking for spicejet flight in Apr'20 through cleartrip but due to lockdown, flight got cancelled. A credit shell (or flight/travel credit) is an open ticket, issued when an airline holds on to the booking amount in the form of credit. Cleartrip customer care department is also not working due to covid and IVR is mentioning to connect with the airline - spicejet and when trying reaching out to spicejet, they are saying that these credits can only be used from agaency's (cleartrip) end. This is really pathetic as i have raised my concern thrice in the support chatbox of cleartrip but no response from their end. Cleartrip Flights - No full refund or credit shell provided Closed I had booked a ticket of indigo airlines through cleartrip now I need assistance for the flight which has been cancelled by indigo airlines and I need to reschedule my flight but indigo saying contact to cleartrip and cleartrip is not … For cancellations made in response to Covid-19, some airlines have issued travel credit (or credit shell) instead. Alternately you can. What are the benefits available with Cleartrip for Work? Any information you enter when transacting with Cleartrip.com is sent in a Secure Socket Layer (SSL) session and is encrypted to protect you against unintentional disclosure to third parties. The credit shell can be utilized for same passengers by contacting your travel agent. However it is being pointed out that the passenger details for both the trips are not matching which is totally incorrect. DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011, Cleartrip - Inability to use amount in credit shell under trip ID 200312802016, Cleartrip - Cancelled ticket amount not refunded to account, Cleartrip - Refund amount against flight cancellation refund by airlines withheld by cleartrip, Cleartrip - Flight Ticket Charges Not Refunded, Cleartrip - refund amount against flight cancellation refund by airlines withheld by cleartrip, Cleartrip - refund of cancelled ticket not received, Cleartrip - flight cancel refund amount is not credit, Cleartrip - complaint against flight cancellation refund amount, Cleartrip - till date I have not received my refund money. However, Cleartrip is refusing to honor their commitment to redeem the credit shell. Cleartrip for Work is an exclusive product for professionals who travel frequently. I have emailed to Cleartrip to this issue but did not got any response yet. Cleartrip - Your most trusted partners for booking Domestic & International flights, Hotels, Holiday packages & Local activities. Ms. Priyanka Sinha Refund Information: • For bookings made through travel agent: If you have cancelled your reservation through any IndiGo channel, then a credit shell is created, which is valid for one year. Web check-in speeds up your check-in process by offering you the option to check in … Is Spicejet providing cancellation fee waiver on International flights due to COVID-19 from 25th March, 2020 till 31st October,2020 Ans.